Terms and Conditions for participation in Rewarding Panel




To become a Member of Rewarding Panel (“Rewarding Panel”, the “Panel”), the Middle East consumer panel of Ipsos Stat (Emirates) LLC, (“Ipsos”, “Ipsos Stat”, “We”, or “Us”), you need to be a resident of Kingdom of Saudi Arabia and be 15 years old or over. Ipsos is a leading market research company focused on online research and data collection. We offer our members (hereafter called panelists) the chance to participate today in the testing and evaluation of tomorrow’s services and products. Your voice represents the voice of thousands!

Ipsos Stat (Emirates) LLC is a company registered in the United Arab Emirates (“UAE”) with registration number 18624 and having its registered office in Dubai Media City, Dubai, UAE.

By completing this membership registration you agree to be bound by our membership terms and conditions. Please read these terms and conditions below.

  1. Rules for participants in Ipsos surveys
  2. Joining the Panel
  3. Use of your personal information
  4. Email policy
  5. Registration of background information
  6. Registration in the Panel using Facebook
  7. How does the Panel work?
  8. Acceptable use and participation
  9. Retention of answers in surveys
  10. Children's privacy
  11. Rewarding you for answering online surveys
  12. Forwarding of registered data
  13. Use of Cookies, Digital Fingerprinting and other information on your device
  14. Confidentiality notice and limitation of liability
  15. Participation conditions
  16. Withdrawal from the Panel
  17. Jurisdiction
  18. Languages

1. Rules for participants in Ipsos surveys

Ipsos surveys use this panel which is made up of respondents who answer questionnaires on the Internet. Links to these questionnaires are sent by Rewarding Panel to its panel members (the “panelist”/”you”) via e-mail or via phone.


2. Joining the panel

Everybody is free to apply for membership in the Panel. Nevertheless, we reserve the sole right to deny membership, without any requirement to justify such a rejection. In case the registration process is not successfully completed, your personal information will not be retained by us. Please note that only one member of a household can be registered as a member of our panel, therefore please do not join the panel if you or another member of your household are already members.

The registration is not open to employees of the Ipsos Group, members of their immediate family, nor to Ipsos clients or business partners.

3. Use of your personal information

The information you give us will be treated in the strictest confidence and in accordance with all applicable laws, regulations and rules in the UAE and in particular with all such laws, regulations and rules relating to privacy and personal data protection.

As part of this undertaking, we promise that:

  • Other than in relation to this Panel, we will not try to sell you anything or pass your personal information to any third parties for marketing or sales purposes.
  • Your individual responses to surveys will remain confidential, as they will only be used grouped with other confidential responses, unless you explicitly consent to your responses to a specific survey, together with your personal information being passed to a client.
  • Refusal to answer a particular question will have no consequences with regard to your Panel membership.
  • You can ask to be removed from the Panel at any time.
  • You are entitled to request the correction or deletion of your personal information and the information you provide about your household at any time.
  • You have the right to request a copy of your personal information that we hold at any time.

  • In some instances, concerning our research, we may ask you to provide certain sensitive personal data, for example revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership or data concerning health or sex life. You do not have to answer these questions and such questions will always include a "prefer not to answer" option. Responses to these questions will remain confidential unless you explicitly and freely consent to your responses to these questions, together with your personal information, being passed to research clients for further in-depth research analysis.

    If you provide personal information about other members of your household, we may use that information to send you emails asking you to invite another member of your household to participate in one of our surveys, should they be willing to do so.

    For further information about how we may use your personal information, please see our privacy policy that can be found here: Privacy Policy.

    4. Email policy

    As you have voluntarily registered in the Panel, and confirmed your e-mail address, phone number and postal address upon registration, you should not mark emails or other communication received from Rewarding Panel as spam or unsolicited communication, and you might be responsible for any resulting damage to Ipsos.

    Due to your mail-box security settings, the survey invitations you receive from us might be directed to your bulk / junk mail or similar folder. To avoid this, please add the address to your address book.

    5. Registration of background information

    With respect to the statistical analyses that Ipsos delivers to its clients, Ipsos needs certain demographic and personal information about you, including confidential information, for instance, your income.

    Providing Ipsos with this personal information is a condition for participation in the Panel as it would otherwise not be possible for us to determine whether your participation in any survey would meet such surveys criteria. You hereby consent to Ipsos registering your data in the Panel database. We may also ask for certain information concerning other members in your household. Please ensure, and you are responsible, that you have any relevant consent of such household members.

    The personal data provided about yourself or other members in your household, when taking part in a survey, is transformed into anonymous data, which will be used for statistical purposes only by Ipsos or its clients, unless, you explicitly consent for us to act otherwise.

    During the registration process and during your participation in our research surveys, you agree to provide only true, accurate and complete information and agree to update the Panel account related information that you supplied to ensure it remains up to date and accurate.

    6. Registration in the Panel using Facebook

    You can also become a member of the Panel in a simplified and enhanced manner by signing-in to your Facebook account using the "Rewarding Panel sign up" Facebook application run on the Rewarding Panel website registration page (the "Application"). The use of this Application will be subject to the Facebook terms and conditions relating to it.

    The Application can be accessed on Rewarding Panel’s registration website through the "Join using Facebook" button.

    After you click on the login button, you will be presented with an authorization dialog in your browser that provides information about the Rewarding Panel website and the Facebook user data the Rewarding Panel website is requesting permission to access and use.

    You will be asked for your permission to register in the Application. If you grant permission, you will be explicitly consenting to Rewarding Panel accessing, storing and using your basic profile information held in your Facebook account, such as your name, e-mail address, gender, birthday and location ("Your Facebook profile information"), for as long as you are a member of the panel

    Based on your consent, your Facebook profile information will be transferred and prefilled in the registration form for becoming a panel member. You can review the information that is pre-filled in the panel registration form through the Application, and then continue the registering process in the Panel by filling in the rest of information within the registering form.

    From time to time, Rewarding Panel may also use your Facebook profile information to update the information held in your Panel membership record. Your last Facebook profile information will also be stored and used by Rewarding Panel for as long as you will remain a member of the Panel.

    Once you have successfully joined the panel, you can continue to use the “login with Facebook” button to quickly and easily log into the panel members website.

    If you do not agree to Rewarding Panel accessing this information, then no information will be available to the Rewarding Panel website or registered in the Panel. Also, if you decide to remove the Application from your Facebook account, Rewarding Panel will no longer have access to your Facebook profile information. You can remain a member of the Panel even if you remove the Application from your Facebook account.

    For further information about how we may use your personal information, please see our privacy policy that can be found here: Privacy Policy

    7. How does the panel work?

    All panelists will receive survey invitations by e-mail or by phone from Ipsos with links leading to questionnaires. There is no obligation for panelists to answer the questionnaires. Each questionnaire is only to be answered once. If you decide you are not interested to take part in a specific survey, you can always click on the survey’s "no reminders" link at the bottom of the invitation e-mail. This means that you will not receive reminders for that specific survey, but you will still receive survey invitations for other surveys. Please do not mark e-mails from Rewarding Panel as spam, as per previous section. Ipsos is not bound to send questionnaires to all panelists for each new survey; nor can Ipsos guarantee either a minimal or a maximal number of questionnaires that are sent out per year. When the necessary number of panelists has answered a questionnaire, Ipsos or its clients have the right to end the survey and reject further answers.

    Please note that only one member of a household can be registered as a member of our panel. Furthermore, we can allow only one (1) account per panelist. We use automated checks to detect possible duplicate accounts, and reserve the right to close any duplicate accounts in order for you to participate again in our surveys. Otherwise, you will not be eligible to be invited to surveys.

    Our panelists cannot participate in the surveys outside of their countries of residence. If you move to another country, then we have to cancel your panel membership.

    8. Acceptable use and participation

    Ipsos is dedicated to creating an environment where members can participate safely and respectfully, keeping in mind the views and opinions of other Rewarding Panel members. While participating in the panel, you understand that any messages, opinions, information, pictures or any other materials posted by members are the sole responsibility of the person who posted the material.

    You agree that you will not post or upload any material that:

  • Is illegal. This includes content or any messages that promote or discuss illegal activities or encourages others to commit them.
  • Is abusive, obscene or hateful. This includes language, information or images. Masked swearing (e.g. "f__k") is considered the equivalent of the actual swear word.
  • Is threatening, harassing, libelous or defamatory either between panel members or directed towards an Ipsos moderator or other employee.
  • Is bigoted - racially, ethnically, sexually or otherwise offensive - toward anyone.
  • Is an off-topic political or religious message.
  • Is aimed at advertising or marketing any goods or services.
  • Contains viruses, corrupted files, "Trojan Horses" or any other malicious code.
  • Contains your personal contact details or the personal details of other people.
  • Is owned by or under the copyright of someone else.
  • Includes a link to a website or any URL characters.

  • Please note that Ipsos will screen all information posted by members, including any Polls generated by members using the Polls tool or other interactive features we may make available to panelists.

    When you use the Rewarding Panel Polls feature to create your own poll, or you upload, publish, create or submit any other content to or through the Rewarding Panel’s site or surveys, you accept that you are granting Ipsos full rights to use and distribute the results of that poll or content. In legal terms, this mean you grant Ipsos a full worldwide, royalty-free, transferable and irrevocable license to use, copy, reproduce, modify, distribute, prepare derivative works of, display, perform and exploit such content for any commercial purposes whatsoever and in any manner seen fit.

    9. Retention of answers in surveys

    Apart from your contact information, Ipsos will gather other personal data such as number of household members, number of cars in the household, etc.

    You hereby agree to Ipsos storing and using these data for statistical analyses and future selection for surveys.

    The answers provided by you will be pseudonymized by Ipsos for security reasons and will only be shared with our clients in an anonymized form, unless you have given you explicit consent to you being identified.

    During the registration process and during your participation in our research surveys, you agree to provide only true, accurate and complete information and agree to update the Panel account related information that you supplied to ensure it remains up to date and accurate.

    10. Children’s privacy

    For any panels or surveys aimed at children, we will always seek prior consent from our panelists that are a parent, legal guardian or other person legally responsible for the child, before inviting such child to join a panel or take part in the research.

    11. Rewarding you for answering online surveys

    Each time you complete a questionnaire, before the deadline, you will receive a reward upon completion. The sort and size of the reward or of the prize draw may vary according to the survey difficulty, length or other similar elements.

    If you request to be unsubscribed from the database, you have one month to redeem your bonus points and exchange them for vouchers or gifts. At the end of this period the points account will be automatically deleted.

    For the avoidance of doubt, Ipsos does not make any payment to panelists for participation in its panel or any of its surveys.

    12. Forwarding of registered data

    In certain very specific cases, such as after you agree to take part in a product test or when you place a gift order or to process the delivery of rewards, Ipsos will forward your personal information or survey answers to another market research institute, end client or a supplier, as applicable.

    Further, in certain cases, and with your explicit consent, Ipsos may forward your personal information and individual survey answers to another market research institute which is Ipsos’ business partner, for the following scope: sending you survey invitation by e-mail or by phone with links leading to surveys or using your personal information for prize/gift delivery or prize draws (if the case) related to participation to these market research institutes’ surveys. Nevertheless, such third party will be required to observe the condition that the data can be used only for statistical, research and/or prize/gift delivery/prize draw organization purposes and bound not to forward or further disclose data such as name, postal address or other personal information that could serve to identify you.

    With your explicit consent, when asked in a survey, we may pass your individual survey responses together with your personal information to the client who commissioned the survey. The client will use this information only for the purposes as explained when asking for your explicit consent.

    We may also send your information to our sub-contractors who may carry out some of the work we do on our behalf and under our control and responsibility. This may involve transferring your personal information to other countries, however we can reassure you that we take great care to ensure that any transfers are carried out securely and in compliance with all applicable data protection and data privacy legal requirements.

    In case you have become a member of the Panel through a third-party supplier, this supplier may be informed that you have become a member of the Panel and may have access to the information you provided during the registration process. Nevertheless, the third party shall observe the condition that the data can be used only for statistical or prize/gift delivery purposes and bind itself not to forward or further disclose data such as name, postal address or other personal information that could serve for identifying a specific panelist.

    13. Use of Cookies, Digital Fingerprinting and other information on your device

    For statistical purposes, quality control, validation and, more importantly, to prevent us sending you reminders for any on-line survey you have already completed, we may place and store on your device “cookies”.

    We also automatically capture information about your IP Address, operating system, screen display settings, browser type, and use of Flash and Java and to detect whether your device has a webcam. We use this information to:

  • Ensure that the survey questionnaire is delivered in a form suited to your device use.
  • Assist in providing support to you should you have difficulty accessing or completing a survey.
  • Anonymised information is also used for research purposes. For example, to determine the percentage of our panelists that uses a certain type of browser in a specific country.

  • We may also use digital fingerprinting technology, also known as "Machine Identification" digital fingerprints, to gather certain information about your device hardware and software, for example, your IP address, operating system, screen display settings, browser type, etc. This information is sent to our trusted third-party partner who converts it into a unique serial number – the digital "fingerprint" – and determines if it matches previous fingerprints. The data collected in this process and the digital fingerprint created is not tied to any of your personal information, is stored on secured servers, and is used only to help prevent panelists from completing the same survey many times and for no other purpose.

    As part of the online advertising research and internet usage research studies we carry out, we may also read cookies placed when you visit other websites to see if you have visited the website of, or been exposed to certain online advertising placed on websites by of one of our clients, as detailed in the below table.

    We also work with carefully selected research partners that involves placing cookies on your machine so that our partners can identify you as one of our panelists whilst visiting websites to:

  • Present online advertising material to be tested in place of the online advertisement that would normally be presented to you.
  • Present you with a specific survey when you visit a website participating in the research program.
  • Collect information about the websites you visit for our research and looking at what types of websites our panelists visit compared to other internet users.
  • You can opt-out of any of the above research activities by emailing

    By agreeing with these Terms and Conditions and willing to become a member of Rewarding Panel, you also explicitly consent and authorize Ipsos to place and use “cookies” on your device and also to use the digital fingerprinting technology upon your device hardware and software and to capture and store information about your IP Address, operating system, screen display settings, browser type, and use of Flash and Java and to detect whether your device has a webcam attached, so that we can send you invitations to take part in research that requires use of a webcam. You can opt-out of this research activity by emailing It is also possible for you to delete “cookies” or to prevent their use by adjusting the browser settings on your device.

    With your prior agreement, we may also install advanced cookies or similar code that can identify tags attached to certain web-sites or on-line advertisements relating to our clients and/or their products. Alternatively, again with your prior agreement, scan for and read cookies or code installed by other websites that you may have visited. The information obtained in this way will be used to help us send you surveys that are relevant to you (for example, you may be asked your opinion on ads that you've actually seen), or for other research into Internet usage.

    14. Confidentiality notice and limitation of liability

    As a research participant, you may be asked to review new concepts, products and packaging that are still in the early stages of development. You may come in contact with, be allowed to see or use or otherwise have access to certain non-public, confidential, proprietary, or trade secret information or material that are the sole and exclusive property of our relevant client, including, without limitation, information with respect to the client products (collectively, “Confidential Information”). You must not copy, print, store, forward or disclose to anyone by any means, the Confidential Information you will have access to, and must not use the Confidential Information for other purpose than the purpose for which it was disclosed to you.

    Ipsos shall own and retain exclusive ownership of its trademarks, logos, copyrights, any content of its website and other intellectual property rights (“Ipsos IP”). You may not use or reproduce any of the Ipsos IP without Ipsos’ prior written consent. Nothing in these Terms and Conditions shall be construed as granting you any license, right, title or interest in any Ipsos IP, or any patent, trademark, copyright, know-how, or similar right now or hereafter owned or controlled by Ipsos.

    You agree and warrant that (i) you are not acting, directly or indirectly, for or on behalf of any person, group, entity who commits, threatens to commit any act of terrorism, that (ii) you do not support in any way, directly or indirectly, any person, group, entity who commits, threatens to commit any act of terrorism.

    You agree to indemnify, defend and hold harmless Ipsos and each of its respective officers, partners, clients, managers, employees, agents and attorneys, from and against any and all liabilities, claims, actions, suits, proceedings, judgments, fines, damages, costs, losses and expenses (including reasonable legal fees, court costs and/or settlement costs) arising from or related to: (i) your membership within the Panel, (ii) your participation within research surveys conducted by Ipsos, (iii) any third party claims, (iv) any breach by you of these Terms and Conditions.In case of violation of said terms and conditions, you will be excluded from the Panel.

    Any unlawful or disparaging action caused by you during your membership within the Panel and to your participation within research surveys conducted by Ipsos, that may be considered a violation of criminal and/or civil law shall entitle Ipsos to seek all remedies in this regard against any unlawful or disparaging action to the fullest extent permitted by law and in equity. Ipsos disclaims any warranties, express and implied, related to your membership within the Panel and to your participation within research surveys conducted by Ipsos and Ipsos shall have no liability whatsoever (including without limitation liability for any indirect, special, incidental or consequential damages), to you or any third party, for your membership within the Panel and to your participation within research surveys conducted by Ipsos.

    You also agree that you release and forever discharge Ipsos, Ipsos’ client, each of their affiliated companies and each of their respective officers, directors, shareholders, employees, and agents from and against all claims, lawsuits, causes of action, demands, losses, liabilities, obligations, judgments, damages, costs and expenses of any kind (including reasonable attorneys’ fees) (“Losses”) arising directly or indirectly out of any injury, death, property damage or other damage sustained or allegedly sustained by you resulting from the distribution, sale, consumption, use or contact with the Product in connection with the Product test and evaluation research. This does not apply to any Losses which may be caused by Ipsos’ client’s or Ipsos’ gross negligence or any liability by the them under applicable product liability or consumer protection legislation.

    Ipsos has taken high data safety measures. Still, should any viruses appear in the e-mails sent to you, Ipsos is not to be held liable for the consequences that such cases may entail and thus no compensation may be claimed from Ipsos for such reasons.

    Ipsos reserves the right at any time to modify, amend, or supplement these Terms and Conditions, at its sole discretion, subject to applicable law, without notice or any further liability to any individual or any other third party.

    15. Participation conditions

    Ipsos reserves the right, at any time, to change the present "Terms and Conditions". We will inform you of any updates via the news section of the Panel members' website.

    From time to time, we may contact you by e-mail or phone for account administration purposes, as well as e-mail newsletters or special announcements containing key information related to your Panel membership activity and key Panel updates (“Membership Updates”).

    We may also send you email communication about (i) Panel activities, rewards that you may be eligible for through your participation in our surveys, (ii) new Panel engagement campaigns that we have regarding (new) Panel rewards and/or redemption (collectively named “Engagement Updates”). Receiving any of these Engagement Updates is optional and you can separately opt-out from Engagement Updates at any time by using the unsubscribe link provided in those emails

    16. Withdrawal from the panel

    These Terms and Conditions are valid for the present, with a period of notice of ten (10) working days applicable to both parties.

    You may at any point ask to leave the Panel and stop receiving e-mails or phone messages from Ipsos and the notice to leave the Panel shall be sent by e-mail to Your account will become inactive in the Ipsos database.

    Ipsos reserves the right to delete inactive panelists from the panel. This means withdrawing a panelist from the panel and erasing the respective points account completely, if the panelist does not respond to any survey for more than 2 months. Please remember that if, for any reason, you are not able to answer to surveys for a longer period of time, you can inform us by e-mail at

    Ipsos has the right to delete a panelist from the panel without having warned him/her in advance or having to justify the decision afterwards.

    17. Jurisdiction

    These Terms and Conditions are governed by UAE law and the non-exclusive jurisdiction of UAE courts.

    18. Languages

    These Terms and Conditions have been drafted in the English language. In the event of any conflict between the English version of this document and any subsequent translation into any other language, the English version shall prevail.

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